Police embrace ground-breaking technology to cut workload and boost time on the beat

Greater Manchester Police are using time-saving technology to ensure officers spend more time on the beat.

The force is using AI and Automation technology, including solutions built on the Microsoft Power Platform to deliver faster ways of working and reducing the number of office-based tasks so they have more time to fight crime and keep streets safe.  

Working with local Manchester-based Robiquity, an AI, automation and low-code specialist, the partnership has already seen success in critical areas such as: 

• Domestic Violence Probation Checks – Using automation to streamline the checks process has helped police deliver more than 7200+ checks to help keep victims safe while saving more than 33 days of time since they introduced it in March 2025. 

• Crime Recording – Following a thorough period of testing and continued governance, officers introduced a new automated process which has processed more than 9,000 forms submitted by members of the public within a three-month period. Since April, this has saved 10 minutes of time per form, which equates to more than 200 days' work. 

• Invoicing Process – Police are able to process the 2,500 invoices issued every month thanks to an AI model which now reads invoices, learns and adapts to new formats, and is gradually taking over the manual activity. 

Each of these innovative processes have been introduced following thorough periods of testing and continued governance to ensure these time-saving efficiencies and exercises are reliable and beneficial. 

Assistant Chief Officer Dougie Henderson, who leads GMP’s IT and Digital Directorate said: “The work we’re doing to automate our processes and introduce AI models has allowed us to give the gift of time back to the force – particularly for front-line officers.  

“This work is already benefiting us; by automating processes that could traditionally take days, and reducing it to minutes, it’s allowing our officers to spend more time out serving the public in our communities."  

Tom Davies, CEO of Robiquity, said: “We’re proud to partner with Greater Manchester Police to make a real difference in our community. This collaboration allows us to tackle real-world challenges that impact real lives. I'm inspired by what we’ve already achieved together and even more excited about what lies ahead.”